Customer Relationship Management

Customer-Relationship-Management (CRM) – Develop prospects into customers and your customers into regular customers

Increase your customer loyalty by maintaining an exchange between your company and your customers. Address your customers regularly with professional e-mail campaigns that inform them about updates, news or promotions of your company. This way you stay in the minds of your customers and they always stay up to date.

As an experienced email agency we offer you the necessary technical and organizational infrastructure. Targeted, effective and legally compliant.

We support you during the generation process with the following services:

  • Creation and hosting of a form for contact data request and Providing of the appropriate HTML code for your website
  • SetUp of the automated Double-Opt-In-Process (DOI) including confirmation mail with personalized DOI-Link and documentation of the necessary registration data
  • Design and programming (HTML) of an email template for the welcome email after DOI (including first product offer or voucher if desired)

For your email CRM campaigns, we create a powerful and customizable framework through the following offerings:

  • Professional design and programming (HTML) of an email template for regular updates and product information
  • Hosting and maintenance of the recipient database and Cleansing and updating of the recipient list before each dispatch
  • Sending regular news, product updates, releases or offers to the complete newsletter recipient list or to segments according to your schedule and specifications
  • extensive reporting after each dispatch (incl. clickheatmap) and Recommendations for further contacts if necessary.

Do not leave your customer relationships to chance. Use our heroic powers to develop your existing or prospective customers. Please contact us. We will gladly submit an offer to you.

13 : 18 Hochformat
Ann-Isabell Hnida

I am your contact person for all questions concerning online marketing. Even in turbulent situations I don’t lose my composure and realize innovative and creative concepts with passion that satisfy both our customers and our partners.